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terms of use

Telephone Orders
Our knowledgeable and friendly customer support representatives are readily available to assist you Monday - Friday from 7:30a.m - 4:00pm CST. Call us to place an order, check the status of an existing order, and to provide you with information about our many quality products and services. AGT Products accepts orders via phone, fax, internet, or mail.

Fax Orders
Our fax line operates 24 hours a day, seven days a week. You can fax orders or confirmations at any time.

Internet Orders
You can view our catalog products on-line at www.agtproducts.com and request information at sales@agtproducts.com

Mail Orders
Mail orders are processed on a daily basis.

Stock Products
Most products in our catalog are in-stock and available when your order is placed. However, we cannot guarantee that all catalog products will be in inventory, and may therefore require a slightly longer time to manufacture and ship.

Custom Products
AGT Products offers custom-made sizes and custom colors on many of our catalog products. Custom-made products may be subject to minimum order quantities and longer lead times. Call us to get information about lead times and pricing on your custom-made products. Please note that custom-made products are not returnable.

Pricing
AGT Products offers competitive pricing on all products. Since we are manufacturers, we are also able to offer the lowest prices. However, in the event you find a product at a lesser price, simply provide a copy of the published pricing or quotation before placing your order and we will
do our best to price match or beat our competitors pricing.

Special Pricing
Special volume discount pricing may be available for quantities larger than listed. Please call AGT for a specific price quote. Items cannot be combined with other items to receive volume discounts.

Special Packing
Packing is noted where necessary in our catalog. Packing to your specific requirements in poly bags or cartons is possible. Please contact AGT Products to discuss your special packing needs

Samples
AGT Products will provide samples for most of our catalog products free of charge. Samples are generally shipped UPS Ground unless otherwise requested. Any express freight charges will be the responsibility of the recipient. AGT Products reserves the right to limit quantities and dollar amounts of samples.

Order Sizes
AGT Products accepts orders of any size quantity for all catalog products, unless there is a designated minimum order quantity specified.